Sometimes, a user will go into their calendar, only to be greeted by a view they’re not familiar with. This could be the task view, weekly view, or other. Example: “I’ve gone into my Outlook but it doesn’t look right.” Resolution: To go back to the monthly view, click View > Arrange By > Current View > Day/Week/Month.
I had this error on my PC for ages, but never wanted to investigate as I use Chrome at work. However, a user phoned in saying that her’s is doing the exact same thing. I tried re-installing Internet Explorer 8, but this made no difference. Example: “When I open a new tab, it crashes.” Resolution: While there may […]
This problem was confusing for me at first because I thought you had to fix this issue in Outlook. You don’t; you fix this in Word. You may see the following error: This error occurs when you open a Microsoft Office file type blocked by File Block settings in the Trust Center. Example: “I want […]
This guide will show you how to make Internet Explorer prompt you for a password whenever you enter login details for the first time. Example: “This website wont remember my password.” Resolution: It’s quite simple really, though I had to Google it myself. Go to Tools > Internet Options > Content and under the AutoComplete heading, click […]
Microsoft changed quite a lot of the user interface elements in Office 2010, and personally I think Outlook was most affected by this. This guide will show you how to add additional mailboxes in Outlook 2010. Example: “I recently got upgraded to Microsoft 2010. How can I add back my mailboxes?” Resolution: Open Outlook and click on File > Info […]