“The command is not available. See the program documentation about how to use this extension.”

A user may get this error if he/she tries to edit their Out of Office status. For example, a user I dealt with got this error when trying to turn her Out of Office off. Example: “I’m trying to turn my Out of Office off but it’s coming up with an error.” Resolution: To fix […]

Outlook calendar not showing monthly view

Sometimes, a user will go into their calendar, only to be greeted by a view they’re not familiar with. This could be the task view, weekly view, or other. Example: “I’ve gone into my Outlook but it doesn’t look right.” Resolution: To go back to the monthly view, click View > Arrange By > Current View > Day/Week/Month.

Internet Explorer 8 crashes when opening a new tab

I had this error on my PC for ages, but never wanted to investigate as I use Chrome at work. However, a user phoned in saying that her’s is doing the exact same thing. I tried re-installing Internet Explorer 8, but this made no difference. Example: “When I open a new tab, it crashes.” Resolution: While there may […]

Get Internet Explorer to prompt you to save passwords

This guide will show you how to make Internet Explorer prompt you for a password whenever you enter login details for the first time. Example: “This website wont remember my password.” Resolution: It’s quite simple really, though I had to Google it myself. Go to Tools > Internet Options > Content and under the AutoComplete heading, click […]